When you are using both interfaces on a ClearPass server (MGMT and DATA) than ClearPass uses the DATA interface to connect to services, like LDAPS to Active Directory, SMTP delivery, Active Directory joining and more. ClearPass uses the DATA interface as default gateway if no specific route is available on the MGMT interface.
That being said, you have the option to add routes to the ClearPass routing table. Routes are added via the ClearPass shell. Use the following command to add a route.
FortiMail has the option to use Data Loss Prevention as enhanced security mechanism. This feature is introduced in firmware 5.3, according to the release notes. By default the DLP option is not visible on the GUI.
DLP can be enabled via the CLI, but it is a well hidden feature. The option can be enabled from the “system global” configuration. When you do a “get” or “set ?” from the “system global” menu, you don’t see the option, but you are able to type it manually.
mail # config system global
mail (global) # set data-loss-prevention enable
mail (global) # end
This enables DLP and adds a new configuration menu to the GUI.
While troubleshooting some performance issues with Citrix sessions between headquarters and sub locations, I decided to take a closer look at the PacketShaper. The PacketShaper is positioned at the headquarter and does outbound shaping to the sub locations. The PacketShaper is using older software (7.2x), which isn’t necessarily a problem.
I deleted the class for a specific location, created the class again and enabled traffic discovery for that class to check which protocols are used by the sub location.
Traffic Discovery: The PacketWise process of observing and creating traffic classes for all packets as they pass through the unit. This process compiles a list of the protocols and applications in use on a network, creating a traffic tree.
Traffic Discovery is working perfectly, because I see different protocols popping up under the sub locations class under which Citrix. In the past PacketShaper had the opportunity to discover the Published Applications or priority bit tagging used with Citrix. This gave you the opportunity to configure shaping parameters per published application.
Nowadays a lot of Citrix customers use Session Reliability. A major drawback of Session Reliability, in conjunction with a PacketShaper, is the encryption of the data stream. The encryption of the data stream prevents the PacketShaper from discovering the published applications or the priority bit tagging.
I first checked if this problem is solved by the latest software release (8.5 at the time of writing), but it isn’t. BlueCoat acknowledges the problem and describes it in this article. The article contains a link to another article about Manage Citrix Performance, which can be useful when using Citrix without Session Reliability.
Disabling Session Reliability isn’t an option for my troubleshooting, so I guess I have to find another way to troubleshoot the performance issues.