RSA AM 7.1SP3 Token Delivery
Using two-factor authentication is common when publishing remote services to the internet with components like Citrix NetScaler or Juniper SA appliances. RSA is a well-known provider of two-factor authentication mechanism. Beginning with RSA Authentication Manager 7.1 people have the ability to use the On-Demand feature. This feature enables the delivery of token codes via SMS … Read More
Configuration Example, IPSec / SSL VPN
Citrix NetScaler: Protocol Driver Error
Today I have been troubleshooting a Citrix NetScaler configuration, where some clients received the Protocol Driver Error message when executing a published application. This error message is mostly related to a wrong configuration of the Security Ticket Authorities (STA’s). I spent a lot of time troubleshooting this issue and focused on the STA configuration. I … Read More
PacketShaper Traffic Discovery and Citrix Session Reliability
While troubleshooting some performance issues with Citrix sessions between headquarters and sub locations, I decided to take a closer look at the PacketShaper. The PacketShaper is positioned at the headquarter and does outbound shaping to the sub locations. The PacketShaper is using older software (7.2x), which isn’t necessarily a problem. I deleted the class for … Read More
User expiration with RSA AM 7.1
I noticed some differences in the user expiration between RSA Authentication Manager 7.1 and RSA Authentication Manager 7.1 SP2. When assigning a token to an user in RSA AM7.1, the user automatically gets an expiration date set on its user account. The default expiration date is one year. I cannot reproduce this same symptom with … Read More
The Death of CiscoBlog.com
CiscoBlog.com is a website often used by myself to find useful information on network related issues. Today I read the following article on the website. Well, after 5 fun years of running CiscoBlog.com, Cisco “agents” have come. I was contacted by Cisco a couple weeks ago stating that CiscoBlog.com violates their trademark. Being that CiscoBlog.com … Read More
Citrix Web Interface 5.3: An error occurred while making the requested connection
I tried to configure a Citrix Web Interface 5.3 server in conjunction with Citrix Presentation Server / XenApp 4.0 and a NetScaler. It is possible to login, but I cannot launch an application. When trying to launch an application I receive the following error message: An error occurred while making the requested connection I found … Read More