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RSA LDAP query failed

While configuring a LDAP mapping for a RSA Authentication Manager 6.1 with an Active Directory Domain Controller, I received the following error while running the Synchronisation task

c:\RSA\prog\sdldapsync.exe -j 102

“[LDAP search] Search failed (check Base DN)”

At first I thought about a typo while configuring the Synchronisation task. To test the LDAP connection with the domain controller I installed Softerra’s LDAP Browser. With this tool the LDAP connection is working perfectly when using the same credentials, BaseDN and LDAP Query Filter.

After searching the internet I found the MaxPageSize issue in Windows. I reported the same issue in a blog about eSafe and LDAP. When running the sdaceldap command you can see that the MaxPageSize is reached by the LDAP query.

Correct usage: sdaceldap <-h hostname> <-p port> [-b basedn] [-s scope] [-d import|compare] [-o output file] [-m schema map file] <-D binddn -w passwd> <-Z -P path> filter


C:\RSA\utils\toolkit>sdaceldap.exe -h -p 389 -b ou=Users,dc=booches,=nl -s sub -d import -o AD_Users.csv -m -D -w LDAP_passwd “objectclass=user”


Port: 389
Distinguished Name: ou=Users,dc=booches,dc=nl

Scope: sub
Mode: import
Output Filename: AD_Users.csv
Filter: objectclass=user

Starting Import:

ldap_search_s Sizelimit exceeded

The output shows that the Sizelimit is exceeded. I find a tool on the internet which can be used to retrieve the MaxPageSize from a Windows machine. This tool is called AdFind.

Executing this tool on the Domain Controller tells me the MaxPageSize is set to 2000.

c:>adfind -e -config -f “&(objectcategory=querypolicy)(name=default quer
y policy)” ldapadminlimits

AdFind V01.37.00cpp Joe Richards ( June 2007

Using server:
Directory: Windows Server 2003
Base DN: CN=Configuration,DC=booches,DC=nl

dn:CN=Default Query Policy,CN=Query-Policies,CN=Directory Service,CN=Windows NT,
>lDAPAdminLimits: MaxPageSize=2000
>lDAPAdminLimits: MaxReceiveBuffer=10485760
>lDAPAdminLimits: MaxDatagramRecv=1024
>lDAPAdminLimits: MaxPoolThreads=4
>lDAPAdminLimits: MaxResultSetSize=262144
>lDAPAdminLimits: MaxTempTableSize=10000
>lDAPAdminLimits: MaxQueryDuration=120
>lDAPAdminLimits: MaxNotificationPerConn=5
>lDAPAdminLimits: MaxConnIdleTime=900
>lDAPAdminLimits: InitRecvTimeout=120
>lDAPAdminLimits: MaxConnections=5000

1 Objects returned

To minimize the number of objects that are returned in a single search I configured a LDAP Query Filter, which is shown below:


or the equivalent


This query has the following properties. The object should have the objectClasses user AND person AND the account should NOT be disabled AND should not contain the objectClass computer. This already excludes some objects, like workstations and servers.

More information about the MaxPageSize and the way to change the value can be found here. More information about Limiting LDAP Searches with MaxPageSize can be found here.